Office 301, 3rd Floor, Eikestad Mall, 43 Andringa Street, Stellenbosch 7599, South Africa
Call: +27 21 808 1668
Barnabas Aid is committed to respecting your privacy and ensuring the personal information you have entrusted to us is processed in accordance with the Data Protection Act 1998 (DPA), the Privacy and Electronic Communications Regulations 2003 (PECR) and the General Data Protection Regulation 2018 (GDPR). We will never pass on your details to another charity or organisation who could contact you or add you to their mailing lists.
We collect personal information directly from you, and no one else, when you make the decision to donate or sign up to receive our mailings. We also periodically run petitions, for people to sign. If you signed a petition, the information you have opted in to provide will be used to keep you informed of Barnabas Aid’s wider work unless you have opted out of receiving these updates from us. The personal information we collect:
We will never “cold call” our supporters. We only use your telephone number if we need to follow up on a donation issue or other query, or if there is an issue with an order that you have placed with us. We only ever request information that is necessary and that does not constitute an invasion of your privacy.
The Data Protection Act recognises some information as ‘sensitive personal data’. This includes, but is not limited to, information regarding your age, financial status, race or ethnic origin. We deliberately do not ask you for this information as we do not carry out any kind of wealth screening and we do not hold any data that is not necessary for our purposes.
All your information submitted via our website will be transmitted in a secure fashion. We use Secure Sockets Layer (SSL) software, which encrypts any sensitive information you input. For example if you make a card donation online, the card number and your contact details are encrypted and sent to the appropriate card company.
There are various reasons why we need to collect personal data including the following:
We try to keep you, with your permission, informed and up-to-date regarding our work, the issues faced by the persecuted church worldwide and how your support is making an impact. This could include sending you magazines, special appeals, email updates and information for prayer. Your prayers for our work and for our persecuted brothers and sisters are extremely important and so we do not require a donation in response to us sending you this information on a regular basis.
Postal marketing: we send our magazines and postal updates to our supporters unless or until you notify us that you would prefer not to receive this information by post.
Email marketing: we ask you for your email address so that we can keep you more up-to-date with the current needs around the world. We will keep you informed until you unsubscribe from our email mailing list (which can be done by clicking on the link in the email itself).
Telephone marketing: unlike many other organisations, we will never cold call you and we will only ever make a note of your phone number, supplied by you, in order that we can resolve an issue or follow-up on a query that you have raised.
Barnabas Aid is fully committed to respecting your choice to receive marketing communication. You can update your permission and contact preferences at any time by contacting us at the above address and phone number.
Barnabas Aid is a global partner of Barnabas Aid International. Barnabas Aid will only share personal information, which is either consented to, or necessary to fulfil its obligations with Barnabas Aid International.
Barnabas Aid may also share you your personal information with trusted third parties, such as our printers, where it is necessary to provide products you have requested, such as receiving our magazine by post. In situations like this, we demand the third parties to have written contracts, which obligate them to process your personal information only on our instruction, securely and in accordance with applicable data protection and privacy laws.
Fundraising is essential for Barnabas Aid to make a difference to the lives of our persecuted and suffering brothers and sisters. We endeavour to be transparent, open, efficient and ethical in the way we raise funds and in the manner in which we contact supporters.
Barnabas Aid is registered with the Fundraising Regulator, and fulfils all its requirements.
We raise funds from:
The Data Protection Act (DPA) and General Data Protection Regulation (GDPR) give you the right:
We collect web statistics automatically about your visit to our site based on your IP address. This information is used to help us track what people are reading on the site so that we can improve it. We do not use this information to identify you as an individual and you will remain anonymous, unless you are asked to identify yourself when completing a form to receive our free materials and/or when completing an online transaction.
Barnabas Aid will review this privacy notice regularly and may update it at any time. Please do check this privacy notice from time to time. If there are any significant changes in the way we process your personal information, we will ensure it is prominently displayed on our website and/or send you a notification.